Accelerate your success with Upsun expert services

Expert services, structured onboarding, and proactive application management for customers with commitment plans. From first deployment to production scale, our teams help you get the most out of Upsun.

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Services for every stages of your journey

Our services are designed for customers with commitment plans. All leads go through the sales team for qualification, commitment plan development, and management.

Onboarding services

A structured journey from contract to go-live, including configuration, staging setup, and training, so your team feels confident from day one.

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Application services

Ongoing, application‑centric managed services such as pipeline configuration, preview environment management, observability and monitoring, release automation, and lifecycle assistance.

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Expert services

Project-based engagements for architecture, complex integrations, large migrations, and other initiatives that go beyond standard setup.

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Onboarding services

Structured onboarding helps your team get up and running on Upsun with confidence, from contract to go-live.

Guided environment setup and configuration.
Staging deployment and testing support.
Migration assistance.
Technical training sessions.
Slack-based collaboration during fine‑tuning.
Hands‑on guidance through production launch.

Onboarding services are available for new customers, with scope defined in your contract.

Talk to an onboarding specialist

Need help with a larger migration or modernization?

For complex or multi-site projects, our implementation experts can support full end-to-end delivery.

Explore implementation services

Expert services

Project-based help for complex initiatives. When you need more than standard setup, our implementation architects and account managers can support project-based work.

Post-sales architecture design and implementation for complex applications.
Large-scale or multi-site migrations.
Performance tuning and scaling strategies.
Advisory on custom integration work (APIs, services, data flows) and end-to-end CI/CD pipeline setup.
Modernisation projects on the Upsun platform.

How expert services works

Scoped as a project through Sales and Customer Success.
Delivered by senior technical success managers.
Defined outcomes, timelines, and responsibilities.

Talk to an implementation architect

Application services

Ongoing technical services for your applications on Upsun. Our application services team provides hands-on operational support for the applications you run on Upsun, going beyond platform support to help you manage and optimize your application lifecycle.

DevOps pipeline configuration.
Preview environment management.
Application observability and monitoring.
Release automation and deployment workflows.
Application lifecycle assistance.

Note: Application services are scoped based on your architecture and requirements. Your Upsun representative can help determine availability and fit.