Subprocessor List

Active version 1.0 | Updated 23 September 2025

Table of contents

Our Subprocessors
Change Notification

At Upsun, we rely on a group of trusted third-party providers (“subprocessors”) to support the delivery, operation, and security of our services. These subprocessors may process personal data as part of our sevices.

Our Subprocessors

Subprocessor	Purpose	Processing Location	Notes
Amazon Web Services (AWS) (US) 410 Terry Ave. N., Seattle, WA 98109-5210, United States (EU) 38 Avenue John F. Kennedy, L-1855 Luxembourg	Cloud hosting and storage	EU, UK, US, CA, AU	The customer selects the hosting region on a per-project basis.
Microsoft Azure 1 Microsoft Way Redmond, WA 98052	Cloud hosting and storage	EU,US, Australia	The customer selects the hosting region on a per-project basis.
Google Cloud Platform (GCP) 1600 Amphitheatre Parkway Mountain View, CA	Cloud hosting and storage	EU, UK, US, Switzerland	The customer selects the hosting region on a per-project basis..
OVH Cloud 2 rue Kellermann, 59100 Roubaix, France	Cloud hosting and storage	EU	The customer selects the hosting region on a per-project basis.
IBM Cloud 1 New Orchard Road Armonk, New York 10504-1722 United States	Cloud hosting and storage		Currently only for Customers purchasing Upsun services via IBM Cloud marketplace.
Fastly 475 Brannan St. #300 San Francisco, CA 94107	CDN/WAF	U.S.	Optional
Zendesk 181 Fremont St. San Francisco, CA 94105	CRM/Support/Communication	EU
Sentry Functional Software, Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105	Application monitoring	U.S.
SendGrid 1801 California Street Denver, CO 80202	Email delivery	U.S	Optional, determined by the customer
Platform.sh Affiliates (intercompany)	Support	EU, UK, U.S, Canada, Australia.

Change Notification

We are committed to keeping our customers informed. Customers will receive advance notice of any intended changes to our subprocessor list, in accordance with our DPA.

Active version 1.0 | Updated 23 September 2025