Subprocessor List

Subprocessor

Purpose

Processing Location

Notes

• Cloud hosting and storage;
• Secure execution of Upsun Dispatch AI agent runs in isolated microVM sandboxes;
• AI model inference for Upsun Dispatch through Amazon Bedrock ( models developed by Anthropic, and by OpenAI, run by AWS).

• EU, UK, USA, Canada, Australia
• EU (Ireland)
• AI inference: location depends on the model and configuration.

• The customer selects the hosting region on a per-project basis.
• AI inference (Bedrock): Anthropic and OpenAI do not receive or access customer data; not used for model training. 

Microsoft Azure

Microsoft Ireland Operations Limited
1 One Microsoft Place, 2 South County Industrial Park
Dublin,  Ireland
 

Cloud hosting and storage.

Google Cloud Platform (GCP)

and

Google Cloud — Gemini Enterprise Agent Platform (formerly Vertex AI)

Google Cloud France SARL
8 Rue de Londres
75009 Paris, France
 

• Cloud hosting and storage;
• AI model inference for Upsun Dispatch ( models developed by Anthropic, and by OpenAI, in each case  hosted and operated by Google Cloud).

• EU, UK, USA, Switzerland
• Data processed in any Google Cloud region worldwide for AI inference. Data stored, where applicable in the EU, US

• The customer selects the hosting region on a per-project basis.
• Applies when using Upsun Dispatch. Google does not use customer data to train its models. Upsun’s own use of Dispatch Freemium data for training is described in our Privacy Notice. 

OVH Cloud

2 rue Kellermann, 59100 Roubaix, France 

Cloud hosting and storage.

IBM Cloud

1 New Orchard Road  
Armonk, New York 10504-1722  
United States

Fastly

475 Brannan St. #300  
San Francisco, CA 94107

Zendesk

181 Fremont St.  
San Francisco, CA 94105

Sentry

Functional Software, Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105

SendGrid

1801 California Street Denver, CO 80202 

Cloudflare

101 Townsend St, San Francisco, CA 94107, United States

• Web application security, CDN caching, DDoS mitigation;
• AI model inference (Workers AI) and AI request routing (AI Gateway) for Upsun Dispatch, using open-weight models and models developed by Cloudflare.

• EU,US;
• AI inference: may be processed in any Cloudflare region worldwide.

 Cloudflare does not use Input or Output to train models and does not retain them after processing.