Paris/San Francisco, 17th September 2026 - Upsun, the cloud application platform that helps organizations build, deploy, and scale modern applications, today announced the launch of Upsun Dispatch™, its software factory for human-AI workflows, bringing AI agents and cross-functional teams into a governed development process.
AI coding tools have rapidly evolved from autocomplete to agents capable of substantial development work. Yet, while code production has accelerated dramatically, software delivery hasn’t always kept pace. The bottleneck is shifting towards review, coordination and risk management.
At the same time, much of today’s AI agent activity remains centred on individual developers and their local machines. Scaling agents this way means developers spend more time providing context, supervising work and switching between tools, while organizations see token consumption explode with limited visibility or control.
Upsun Dispatch takes a workflow-first approach. Agents handle work on the cloud inside isolated sandboxes, while workflows define how work progresses and where human judgement or approval is required. Prompts, code changes, approvals and costs are captured as the work happens and logged against each run.
It’s launched with Automated Code Review and Issue-to-Code workflows, which allows teams to automate more of the development process while retaining human control over the decisions that matter.
“AI is making it possible to produce code much faster. But writing code is only part of the job. Rapid code creation causes bottlenecks and complications that have moved downstream. This is what delays time to release and has made costs unmanageable,” said Fabien Potencier, Chief Product & Technology Officer at Upsun. “Teams still need to decide what should be built, review the result and take responsibility for what reaches production. As AI becomes a larger part of development, we need to think beyond the individual developer and give the whole team, beyond engineering, a shared way of working with it.”
Upsun Dispatch is designed for software teams, already using AI, and beginning to encounter the limits of agents managed by developers using their own laptops versus a shared environment. Upsun Dispatch helps teams:
- Bring the wider team into the AI workflow. Engineering, product, design, security and QA can participate in the same governed process, with human input where it is needed.
- Keep human judgement where it matters and automate the rest. Approval gates allow agents to handle more execution and free up developer time, while helping to control risk where human visibility and intervention matters.
- See what happened and what it cost. Full conversations, approvals and usage events are captured as they happen, while every run’s cost is attributed to the workflow that generated it.
- Work alongside the existing stack. Upsun Dispatch is model-agnostic and stack-agnostic, with GitHub and GitLab supported at launch, as well as Linear and Jira,, allowing teams to use agentic workflows without tying their software development process to a single model ecosystem.
“The technology grew out of Upsun’s own experience adopting AI across software development, commitment to innovation and thought leadership, and our decade-long engagement with the developer community and technology leaders that need to balance time to market with quality,” said Fred Plais, CEO of Upsun. “We have been pleased to work with a founding cohort of design partners across software leaders, agencies, and leading enterprises.
Together, Upsun Dispatch and Upsun Cloud support the full software development lifecycle, from planning and coding to building, testing (on production-identical preview environments), deploying and running applications. The software factory runs on Upsun, the same platform that has powered thousands of production applications for more than a decade, dating back to its Platform.sh roots.
Upsun Dispatch will be publicly available from 17 September 2026. The free tier includes 20 agent-minutes per day with no credit card required. Paid plans are usage-based and support bring-your-own-model keys.
For more information, visit: www.upsun.com/dispatch/
About Upsun
Upsun (formerly known as Platform.sh) is the analyst-recognized cloud application platform that humans and AI agents love. Employing more than 290 Upsunners across 40+ nationalities in its 100% remote and B Corporation™ certified, ESG-led organization, with headquarters in Paris and San Francisco.
Since 2015, Upsun has provided speed, simplicity, scale, standardization, security, and sustainability to over 6,000 enterprise clients and 16,000 developers worldwide. Building strong partnerships with top open source providers and leading cloud providers, including AWS, Google Cloud, Azure, IBM, and OVHcloud. Among its notable clients are prestigious brands such as Adobe, Pinterest, The University of Missouri, The YMCA, and UNICEF.
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